Stop Guessing Why Users Cancel
ChurnSpy automatically triggers personalized exit interviews when subscriptions cancel, then surfaces churn patterns so you can fix what actually matters.
Start for $15/moNo credit card required to try. Cancel anytime.
Webhook-Driven
Connects to Stripe, Paddle, and Lemon Squeezy. Cancellations trigger interviews instantly.
Smart Surveys
Customizable question flows adapt based on plan, tenure, and usage signals.
Churn Analytics
Dashboard surfaces top cancellation reasons, trends, and actionable segments.
Simple Pricing
Founder Plan
/month · everything included
- ✓ Unlimited exit interview flows
- ✓ Stripe, Paddle & Lemon Squeezy webhooks
- ✓ Churn analytics dashboard
- ✓ Email delivery of surveys
- ✓ CSV export of responses
- ✓ Priority support
FAQ
How does ChurnSpy know when someone cancels?
You point your payment provider's webhook at your ChurnSpy endpoint. We handle the rest — parsing the event, looking up the customer, and firing the interview flow automatically.
Can I customize the interview questions?
Yes. You can create multiple flows with branching logic, tailor questions by plan or tenure, and set a custom sender name and email.
What if a customer doesn't respond?
ChurnSpy sends a configurable follow-up reminder. Non-responses are still tracked so your analytics reflect true response rates.